Frequently Asked Questions

  • Welcome to Rise Fitness Studios! Our classes are suitable for all ability and experience levels. We offer intro classes for first timers so make sure to make the most of this in the membership section. It’s recommended that you do 150 mins of cardiovascular exercise per week, so we encourage you to come at least 3 times per week to maximise the benefits you’ll experience. You’ve got this!

  • To book a class, create an account and purchase credits from the memberships page.

    There are 2 ways to purchase credits: credit bundles and memberships. One class equals one credit.

Credits can be used at both of our studios, unless otherwise specified. Some classes, like our 'Reformer’, require two credits to book.

    

The best way to see and feel the benefits of your workout is to come as often as you can, which is why we have an expiry on our credit bundles. Sometimes we all need that extra motivation.

  • Our booking window allows you to book up to 4 weeks in advance. You can book into classes up to 5 mins before they begin.

    If your preferred class is fully booked, you can add yourself to the online waitlist to try your luck at grabbing a last-minute spot.

  • All you need is your workout gear.

    We've got everything else covered!

For our Ride classes, we have cleated shoes for you to use free of charge, but if you prefer to use your own cleated shoes, feel free to bring them with you.

Staying hydrated when you work out is vital, so make sure to bring a water bottle.

    If you don't have a bottle with you, we have bottled water available for purchase at check-in.

  • Arrive at least 15 minutes before class starts, and no later than 5 minutes before, and sign in at the front desk. If you want a shake waiting for you after your class, let us know! We have cleated shoes for you to use free of charge, but if you’d prefer to use your own cleated shoes, feel free to bring them with you.

    If you haven’t come changed, we have beautifully furnished changing rooms and lockers that you can use free of charge.

    Make your way to our ride studio. A member of the team will be on hand to help you with your bike setup and help you get clipped in. Get ready to sweat!

  • You can join the waitlist for any fully booked class online. We'll allocate spaces on a first come, first served basis. You’ll need a credit in your account to secure your spot.



    If you’re on the waitlist and a spot becomes available within 2 hrs of class starting (up to 30 mins prior) or after 10PM for an early class (6AM-9AM), you'll be sent an email to ask if you want to accept the spot.

  • If you can't make it to class, please cancel your spot at least 12 hrs in advance. Any
spaces cancelled before the cancellation window will be refunded to your account. If you cancel within 12 hrs of your class, your credit will be forfeited. 


  • Congratulations! We have lots of women who are in class right up until their due date, but we always recommend consulting your doctor before attending our classes.

    
Please make sure that you let our team at check-in know you are pregnant as well as your instructor before the start of class so they can make any necessary modifications for you.

  • Please visit our health and safety page.

  • Yes we do! Come into any of the studios with your student ID and the receptionist will be able to offer you discounted credit bundle pricing.

  • We do! Just create an account (or update your existing profile) using your NHS email address and you will have access to discounted credit bundle pricing.